Existing Customers

Don't be a stranger now you have Tesco Life insurance, we're here to help.

You can keep in touch by calling Customer Services on:
0800 917 9566

TYPETALK phone number 18001 0800 917 9566

Did you apply before 4th December 2009?

Tesco Life insurance has recently changed, although all our existing customers are still getting a great deal. Please select the date your policy started from the options below.

On or before 14/02/06

If you applied on or before 14 February 2006, your Tesco Life insurance policy will continue to be underwritten by Aviva (formerly Norwich Union). They will provide the ongoing service for your policy, providing excellent customer care.

Call the Aviva helpline number:
0845 845 1477

Lines are open Monday to Friday 8am - 8pm, Saturday 9am - 5pm. Calls may be recorded.

Aviva can be contacted by Typetalk on 18001 0845 845 1477.

Or write to Aviva at:
Tesco Bank
PO Box 569
Norwich
NR1 3XX

Between 15/02/06 and 03/12/09

If you applied between 15/02/06 to 03/12/09, your Tesco Life insurance policy will continue to be underwritten by Direct Line Life Insurance Company Limited. They will provide the ongoing service for your policy, providing excellent customer care.

Call Direct Line Life customer services on:
0845 300 4550.

Lines are open Monday to Friday 8am - 8pm, Saturday 9am - 5pm.

Direct Line Life can be contacted by Typetalk on 18001 0845 300 4550.

Or write to Direct Line Life at:
Tesco Life insurance
6 Atlantic Quay
55 Robertson Street
Glasgow
G2 8JB

Got a question about your Life Insurance policy?

Take a look through our Life Insurance glossary for the answer.

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